Reservations & Payments

Do I need a reservation for dinner?
Yes. Our dining experience is intimate, with only 8 tables per seating. A reservation is required.

Can I book without a credit card?
No. A prepayment is required to confirm your reservation.

Will my credit card be charged at the time of booking?
Yes, your card will be charged immediately.

What is your cancellation policy?
Reservations are fully refundable up to 12 hours before your scheduled time. To cancel or reschedule, email chirahotel@gmail.com.

Can I reschedule my reservation?
Yes, rescheduling is allowed up to 12 hours in advance.

Do you offer gift cards or certificates?
Yes! Gift cards are available—contact us for more information.

Do you offer private taxi service?
Yes! Please visit our link to find out more: https://sanlucas.cr/viptaxi

Dining Experience

What type of cuisine do you serve?
Our cuisine is rooted in Costa Rican ingredients and enhanced with international techniques, offering a refined and creative tasting menu.

How long does the experience last?
On average, the experience lasts 2.5 – 3.5 hours 

Is the menu always the same?
No. Our menu changes frequently based on seasonal availability and chef creativity.

Are there other options besides the 9-course tasting menu?
Yes. We offer a 6-course tasting menu at 12:30 p.m. and 8:30 p.m. for a reduced price.

Can two people share one tasting menu?
No. Each guest must purchase their own tasting menu.

Can one table order both the 6-course and 9-course menus?

No. To ensure a smooth and synchronized dining experience, the entire table must choose the same menu. Only one menu option can be served per table.

Can I order the 6-course menu for the sunset seating (5:00 p.m.)?

No. During our sunset seating at 5:00 p.m., we exclusively offer the 9-course tasting menu to ensure the full experience aligns with the atmosphere and timing.

Is there a dress code?
No, but we recommend warm and comfortable clothing.

Do you offer wine pairing?
Yes. Wine pairings are available and can be selected during dinner.

Do you offer non-alcoholic drink pairings?
Yes! Ask our team for a non-alcoholic pairing experience.

Can I bring my own wine?
Yes. Corkage is $35 USD + taxes per bottle.

What drinks do you offer?
We serve wine, craft cocktails, beer, smoothies, soft drinks, tea, and coffee.

Can I take photos during dinner?
Yes, but we ask that you be mindful of others and avoid flash photography.

Allergies & Dietary Restrictions

Can you accommodate dietary restrictions?
We can accommodate common restrictions such as:

• Gluten-friendly (not certified gluten-free)

• Vegan & Vegetarian

• Shellfish-free

• Lactose-free

• Mild nut allergies (not severe)

Please inform us in advance by completing the menu form. For specific allergies (e.g., garlic, onion, wine, canned food), contact us before booking to confirm feasibility.

Do you accommodate severe food allergies?
We do not recommend dining with severe allergies (e.g., gluten, nuts, seeds) due to the risk of cross-contamination.

Children & Special Occasions

Are children welcome?
Yes! We offer a kid-friendly menu (same price as adults) and include special activities and surprises.

Can I request special occasion decorations?
We don’t offer themed decorations, but you can note the celebration in your reservation and we’ll acknowledge it in a thoughtful way. For special requests, contact us at 8456-1022.

Location & Setup

Where is the restaurant located?
We are located within Chira Glamping. Follow signage upon arrival or ask our staff for assistance.

Are all dining cubicles the same?
Yes, all are private glass boxes with panoramic forest views.

Will I get wet if it rains?
No. All tables are fully enclosed and weather-protected.

Is there parking?
Yes, complimentary parking is available for all guests.

Can I stay longer before or after dinner?
The experience lasts 2.5 hours. Afterward, you’re welcome to visit our bar, space permitting.

Can I visit the bar without a dinner reservation?
No, our bar is reserved exclusively for our dining guests.

Accessibility & Policies

Is the restaurant pet-friendly?
No. To preserve the harmony of our natural surroundings, pets are not allowed.

Is the restaurant wheelchair accessible?
Yes. All areas of our property are accessible for guests using wheelchairs.